As part of the Finance Department in the City the Pension & Benefits office provides administration and guidance for employees and retirees who are covered by City benefit plans. Retirement plans include a 401(a) Money Purchase Plan, the Waterbury Retirement System which is a defined benefit plan, a 403(b) plan for Department of Education employees and a 457(b) Deferred Compensation Plan.

Welfare benefits include medical, health & wellness benefits, dental, pharmacy, life insurance, AD&D, a Section 125 flexible spending account, dependent care account (daycare), as well as a comprehensive Employee Assistance Program. There are also voluntary supplemental benefits available. We currently cover over 11,000 active employees, family members and retirees under City programs.

In an effort to improve your access to information and forms, we have included much of what you need below.

Current News & Events


CITY MOVES PHARMACY from ESI (formerly MEDCO) to CIGNA. Click HERE for more details.



1. Telemedicine

2. Claims related to COVID-19 will be covered in full

3. Cigna - Nurse Hotline 24/7  - 1 (855) 511-6366

4. Teledentist


Health & Wellness 2019-2020 Click HERE for locations of testing

Cash In on Wellness:

          1. Get an annual check-up or OB/GYN exam $25

          2. Get a biometric screening $50

          3. Complete your Cigna Health Assessment $25 ( 

Forms, Documents, & Links


Meet Patrick, our "Benefits Guy"

If you have general questions or are interested in learning more about a particular benefits topic, Patrick can help you out! Just select your topic: Click HERE and he will cover the topic in a short video! 

Listing files in 'Department Materials'

Additional Links

Contact Information

Pension & Benefits Manager
Karen Lang

City Hall Building
235 Grand Street, 2nd floor
Waterbury, CT 06702 

Phone: (203) 574-6844
Fax: (203) 346-2685

Benefits Analyst
Cindy Van Deursen 

Benefits Analyst
Heather Boyd

Administrative Associate III
Stephanie James