WATER DEPARTMENT

The Water Department provides the highest quality of potable water, water with sufficient pressure and volume for fire protection throughout the City, and excellent service to its customers.

Online Payments: May be made by visiting the Pay Online section of the website, located on the homepage.

Customer Service: (203) 574-8251

Additional Staff:

EPA WaterSense Press Release

Water Conservation

General Water Information

Water Rate Schedule

$2.31 Water User Rate (per CCF)
Water Service charge (all sizes) is $5.00/quarter
Fire Service Charge (annual)

  • 2" or smaller connection $77.00
  • 4" connection $308.00
  • 6" connection $693.00
  • 8" connection $1,232.00
  • 10" connection $1,925.00
  • 12" connection $2,772.00

* 1 cubic foot = 7.48 gallons

Additional Links

Contact Information

Customer Service
Billing & Collections
210 Municipal Road
Phone: 203-574-8251
Fax: 203-346-2382
Monday - Friday
8:00 a.m. to 3:50 p.m.

Walk-in Payments
Tax Collector's Office
235 Grand Street, 1st floor
Monday - Friday
9:00 a.m. - 4:30 p.m.

Superintendent of Water

Chris Bogucki

21 East Aurora Street
Waterbury, CT 06708
Phone: (203) 574-8250
Fax: (203) 574-6849