As part of the Human Resources Department in the City, the Pension & Benefits office provides administration and guidance for employees and retirees who are covered by City benefit plans. Retirement plans include a 401(a) Plan, the City Retirement System and a 457(b) Deferred Compensation Plan. Teachers may participate in a 403(b) plan, but that is administered by the Department of Education rather than this office. Please contact the Department of Education directly about the 403(b).  For your convenience, 403(b) forms are available on this site.

Welfare benefits include medical, dental, pharmacy, life insurance, AD&D, a Section 125 flexible spending account, dependent care account (daycare), as well as a comprehensive Employee Assistance Program. There are also voluntary supplemental benefits available. We currently cover over 12,000 active employees, family members and retirees under City programs.

In an effort to improve your access to information and forms, we have included much of what you need below.

Current News & Events

Notice from Anthem about Credit Monitoring and Identity Protection Services:
National Preferred Formulary and Compound Medication Notices:
  • Compound Medications - Initial Notice to Affected Members
  • Compound Medications - FAQ's
  • National Preferred Formulary - Initial Notice to Affected Members
  • National Preferred Formulary - 2015 Exclusion List
  • National Preferred Formulary - FAQ's
    Notice to employees & retirees:
    You may have recently received new replacement Cigna cards in the mail. These cards have updated information for plans that offer additional pharmacy coverage beyond the annual $1,000 benefit from Express Scripts (formerly Medco). This card does not replace your Express Scripts pharmacy card. If you received a new medical card, do not destroy any other card besides the old Cigna medical card.

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    Contact Information

    Pension & Benefits Manager
    Karen Lang

    City Hall Building
    235 Grand Street, 2nd floor
    Waterbury, CT 06702 

    Phone: (203) 574-6844
    Fax: (203) 346-2685

    Benefits Analyst
    Cindy Van Deursen 

    Benefits Analyst
    Heather Boyd

    Benefits Assistant
    Patrick Dzioba