As part of the Finance Department in the City the Pension & Benefits office provides administration and guidance for employees and retirees who are covered by City benefit plans. Retirement plans include a 401(a) Money Purchase Plan, the Waterbury Retirement System which is a defined benefit plan, a 403(b) plan for Department of Education employees and a 457(b) Deferred Compensation Plan.

Welfare benefits include medical, health & wellness benefits, dental, pharmacy, life insurance, AD&D, a Section 125 flexible spending account, dependent care account (daycare), as well as a comprehensive Employee Assistance Program. There are also voluntary supplemental benefits available. We currently cover over 11,000 active employees, family members and retirees under City programs.

In an effort to improve your access to information and forms, we have included much of what you need below.

Current News & Events


Wellness Incentive 2018-2019

Cigna has notified all current members in the health plan of the 2018 Wellness Incentive through a mailing done in August 2018. Click HERE for details about this years incentive. 


Deferred Compensation Plans - Lincoln

The transition of the City of Waterbury’s Defined Contribution Plans to Lincoln Financial Group (Lincoln) is complete and the blackout is lifted.  You can now register for online account access, review your account, and make changes.

Register online 
1. Go to and select Register
2. Select Retirement Account under Individuals
3. Follow the prompts to set up your username, password, and personal security settings

Need help registering?
Call the Lincoln Customer Contact Center any business day, from 8:00 a.m. to 8:00 p.m. Eastern at 800-234-3500.

Access MetLife account information
You will have access to MetLife’s website at for 90 days after the blackout period ends to download or print any historical account information you wish to keep for your records.

Meet with our Lincoln Retirement Consultant
Our Lincoln Retirement Consultant, Rei Augustine, is dedicated to the City of Waterbury’s Defined Contribution Plans and is available for onsite one-on-one meetings. She can help you create and maintain a retirement savings strategy and assist you with a variety of retirement planning topics as you save for the future.

Make an appointment online at or contact Rei directly at 888-889-5679 or


Forms, Documents, & Links

Listing files in 'Department Materials'

Additional Links

Contact Information

Pension & Benefits Manager
Karen Lang

City Hall Building
235 Grand Street, 2nd floor
Waterbury, CT 06702 

Phone: (203) 574-6844
Fax: (203) 346-2685

Benefits Analyst
Cindy Van Deursen 

Benefits Analyst
Heather Boyd

Administrative Associate III
Stephanie James